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FAQ

FAQ

Answers to your frequently asked questions.

Where do you source the CBD in your products?

We source our CBD from industrial hemp from authorized producers in Colorado in compliance with its Industrial Hemp Program and uses CDA (Colorado State Department of Agriculture) Approved Certified Seed, which means that the seed is approved and labeled by the CDA for cultivating industrial hemp.

Where is your hemp grown?

We work with farms primarily in the state of Colorado, USA, as well as some other states which grow industrial hemp. Colorado is ideal for growing conditions due to its high altitude, flat land and many rivers flowing directly from the foothills of the Rockies.

Is your hemp organically grown?

Yes, the hemp we source is organically grown but is not yet USDA certified Organic. They grow the hemp without any use of herbicides and pesticides. Our suppliers are currently working towards organic certifications due to new Hemp laws allowing hemp to be USDA certified. We also test our finished goods for over 200+ pesticides to ensure only the best product reaches our customers. (Our hemp seed oil is USDA Organic certified – one of the first certifications of its kind!)

You use organic ingredients - why is your product not USDA organic?

Although we strive to use the best organic ingredients we can find, CBD and Hemp are very new to US agriculture and the governing bodies that create USDA Organic standards are still creating processes to certify Hemp and the manufacturing steps to make certificates available. That being said, our farms and labs are working hard to maintain strict organic standards. Once available we will be looking to secure our certifications.   

Is your product all natural?

We make sure every ingredient is all natural, and organic when possible. Our third-party lab tests for synthetic cannabinoids and our products are certified non-synthetic as we understand the complications and health concerns that have recently arisen from synthetic cannabinoids being released into the market.

How are your products tested?

At Vida, we do not settle for conventional cannabis testing on our products. We have sought out the leaders in chemical testing (Flora Research Laboratories/ Pixis Laboratories) to perform independent state of the art testing as part of a program to ensure very thorough and stringent testing. We are not aware of any other company doing the same high level of independent testing on its CBD products.

What is the Endocannabinoid System (ECS)?

The Endocannabinoid System (ECS) is a group of receptors found in human bodies, throughout our brains, and central and peripheral  (outside the brain and spinal cord) nervous systems that have been biologically hardwired to react to and interact with cannabinoids. To learn more, visit our Knowledge Center.

What is cGMP certified? Are your products cGMP certified?

cGMP stands for current Good Manufacturing Processes standard. Not only are our products cGMP, they are GMP for Sport, this is the most strict GMP certification guaranteeing a product is free from banned substances. Our products are also manufactured in a NSF (National Science Foundation) certified facilicty

Which product/strength is right for me? (capsules or tinctures/ dosage)

While we can’t recommend any of our products for specific medical uses related to health issues you may be facing, we do have a range of different potencies in our oils. Our Hemp Oil comes in a variety of strengths: Everyday, Enhanced and Supreme 600mg -1800mg of CBD per tincture and 10mg-30mg in capsules. We recommend daily use for preventative care and to contact your healthcare practitioner for recommendations for recommendations.

What specific conditions are your products good for?

Our product is to be treated as most dietary supplements in this sense. We can not make any medical related claims when it comes to CBD.

How will I feel after I take it?

Since everyone is different, results will vary, however some people have found the products help with their sleep, stress, anxiety and gives them an overall sense of calmness

Is CBD legal?

Hemp-derived CBD is not subject to the Controlled Substances Act (CSA) and is federally legal – the 2018 Farm Bill recently explicitly removed all hemp and hemp-derived products from the CSA. The 2018 Farm Bill also allows states to adopt their own plans for requirements on hemp growth and the sale of hemp-derived products, including CBD, so you should check on your local state’s rules.

Now that I’ve seen positive research surrounding CBD, are there any negative side effects that I should be aware of?

We always recommend that you consult with a physician when taking a health supplement product, especially if you are taking other medications. However, there has been formal review by the WHO (World Health Organization) that indicates that even in high amounts that CBD does not impair motor skills and it has also shown no addictive properties or potential for abuse. In other words, the WHO has deemed CBD as safe (and recognized potential health benefit) but there may be interactions with other medications that could cause unintended effects. We recommend consulting with a physician when taking other medications.

What is the shelf life of your Product?

We have a 2 year shelf life on our supplements.

How can I learn more about partnering with Vida+ for events and/or sampling opportunities?

We’re always interested in hearing about new sponsorship opportunities, you can email us with your sponsorship proposal at [email protected]

How can I contact Vida+?

You can contact us via email at [email protected] or call us at 1-844-744-6646 (ext 3)

How do I submit a refund?

If you are unsatisfied with your product, please email us at [email protected]

What does shipping cost?

For all orders under $100, shipping cost is $5. Shipping is free on all orders $100 and above.

My product arrived damaged

Please email [email protected] with your order number and a picture of the damaged product and will be sure to either send you another case  or give you a full refund, depending on your preference,

This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor's advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are the property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void where prohibited by law.